New Web tool makes finding new doctors easy


PHOENIX — Just enrolled into TRICARE Prime and want to know your options for doctors? Moved to a new location and need to find a doctor? Not sure if the nearest military clinic is accepting new patients?

It used to take a phone call or car trip to answer these questions. Now you can save the trip and the call, and answer all these questions online using TriWest’s Prime Enrollment Eligibility tool at All you need is your address and an Internet connection. Within seconds, you’ll have a color-coded map of the options in your area.

Not only will the Prime Enrollment Eligibility tool show your options, but it will walk you through your next steps. For example, if the nearest available clinic is more than a 30-minute drive, it will remind you to complete the Access to Care Waiver on your Prime application. If it’s determined you’re not eligible for TRICARE Prime, the Prime Enrollment Eligibility tool will inform you of other TRICARE plan options and direct you how to complete enrollment.

If the tool determines you are eligible for Prime and suggests you enroll at a particular clinic, it will present that clinic’s contact information. Don’t forget you can use the Beneficiary Web Enrollment site to enroll in TRICARE Prime, make your initial payment and select a primary care manager (some exceptions apply). If you’re already enrolled in TRICARE Prime, you can use BWE to manage your family members’ enrollment and order new ID cards. Learn more about BWE at

While you’re online, you can also choose to “Go Green” and receive paperless Explanation of Benefits statements at


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