The Eastern New Mexico News - Serving Clovis, Portales and the Surrounding Communities

Commentary: Balfour Beatty Communities to kick off 2014 housing survey

 

U.S. Air Force graphic: Senior Airman Alexxis Pons Abascal

link U.S. Air Force graphic: Senior Airman Alexxis Pons Abascal

Balfour Beatty Communities

In just a few short weeks, Balfour Beatty Communities residents here will be invited to provide feedback on BBC operations through the Resident Satisfaction Survey.

The annual survey is an important part of BBC continuous improvement programs that helps analyze performance and make any necessary changes and enhancements to ensure BBC consistently delivers quality service across all aspects of community operations.

Topics covered in the survey include resident experience with leasing, community management, maintenance and quality of homes. All surveys are completely confidential and anonymous, and residents are encouraged to provide open and honest insight.

“The Resident Satisfaction Survey allows us to see where we are excelling operationally and where there is room for improvement,” said Dorothy Molina, BBC community manager. “We encourage all residents to complete the survey so that we may better meet their needs as well as those of our future residents.”

Surveys will be available at the Luau and Pool Party scheduled for June 15 at the DZ Pool. Completed surveys should be sealed in the postage paid envelope provided and either mailed or returned to the authorized locked mailbox located at the BBC management office.

Residents who submit a completed survey by July 15 will be entered to win a prize; residents that hand in a survey before June 26 will also qualify for a special “early bird” prize drawing. The final day for residents to submit their completed Resident Satisfaction Survey will be July 25.

For questions or to have a survey delivered to your home, call the Community Management office at 575-784-7141.

 
 

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