The Eastern New Mexico News - Serving Clovis, Portales and the Surrounding Communities

New computer, same taxpayer drain

 

October 10, 2013



After installing a $48 million computer system, the Department of Workforce Solutions has seen:

  • The average wait time to connect to the agency’s unemployment call center more than double, from a 15-minute average to 36 minutes.
  • T...



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